Shipping Policy

Thank you for shopping with Luxury DIY Body Spa. We are committed to processing and shipping your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed and shipped within 1–3 business days after payment is received and verified.

Processing times may be extended during holidays, promotions, or high-volume periods. If an unexpected delay significantly affects the shipment of your order, we will contact you with updated information.

Domestic Shipping

We currently ship domestic orders through USPS Priority Mail.

Once your order has shipped, you will receive tracking information via email. Delivery times shown by the shipping carrier are estimates and are not guaranteed.

Luxury DIY Body Spa is not responsible for delays caused by weather, carrier disruptions, or incorrect shipping information provided by the customer.

Return Shipping Costs

Customers are responsible for return shipping costs for approved returns unless the item received was damaged, defective, or incorrect.

Please see our Refund & Return Policy for complete return information.

International Shipping

International orders will be shipped using the fastest available shipping method at the time of fulfillment.

Please note:

• Customers are responsible for customs duties, import taxes, VAT fees, or other charges imposed by the destination country.
• Luxury DIY Body Spa is not responsible for delays caused by customs processing or international shipping carriers.
• Delivery times may vary depending on the destination country and customs procedures.

Incorrect Shipping Information

Please carefully review your shipping address before completing your purchase.

Luxury DIY Body Spa is not responsible for packages delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at customersupport@luxurydiybodyspa.com. We will make every effort to update your address before the order ships, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.

Lost, Delayed, or Missing Packages

If your tracking information shows that your package is delayed, lost, or delivered but you cannot locate it, please first check the tracking information provided by the shipping carrier.

If you are unable to resolve the issue, contact us at customersupport@luxurydiybodyspa.com with your order number and tracking information.

We will assist you in determining the appropriate next steps with the shipping carrier.

Please note that Luxury DIY Body Spa cannot guarantee carrier delivery times and is not responsible for delays outside of our control.

Questions About Your Shipment

If you have questions or need assistance with your shipment, please contact us at customersupport@luxurydiybodyspa.com and include your order number so we can assist you.